Privacy Policy

Who We Are

Our website address: https://www.williamstowe.co.uk

Our postal address: Clevedale, The Shallows, Saltford BS31 3EX

Our email: info@williamstowe.co.uk

You can read more about us by clicking onto this link https://www.williamstowe.co.uk/about-us/

 

Our Privacy Policy

 

  1. General

 

This privacy policy sets out how we obtain, store and use your personal information when you use or interact with our website (https://www.williamstowe.co.uk)

Please note that if you register for our services, both parties may enter into a separate agreement that will govern the processing of all information and data collected by our organisation in connection with the service, including some data collected through our website. Such agreement takes precedence over any conflicting provision in this privacy policy.

 

  1. Your Data

 

We may collect or obtain your information:

  • when you provide it to us (e.g. by contacting us); or
  • from your use of our website via cookies (such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider).

We do not collect personally identifiable information about you unless you choose to fill out a contact form, found on the site, or to email us directly.

The personal information that we process includes:

  • basic information, such as your name (including name prefix or title), the organisation you work for, your title or position;
  • contact information, such as your postal address, email addresses and phone numbers;
  • Identification and background information provided by you or collected as part of our business acceptance processes; and
  • Any other information relating to you which you may provide to us.

We do automatically collect certain non-personally identifiable information when you visit our site – such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet Service Provider (ISP).

 

  1. How we use the information we collect

 

We may use non-personally identifiable information to analyse site usage (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our site.

We may do the following with your personal information:

  • to respond to your inquiry or form you have completed on various sections of our website;
  • use it to engage in marketing and business development activity in relation to our services
  • to comply with legal and regulatory obligations that we have to discharge; and
  • use it for our legitimate organisation interests, such as undertaking research and analysis, managing the operation of our website and our organisation.

 

  1. Grounds for using your personal information

 

We rely on the following legal grounds to process your personal information, namely:

  • Consent– you can withdraw your consent by contacting us (info@williamstowe.co.uk).
  • Contractual obligation– we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
  • Legitimate interest– we may use your personal information for our legitimate interests, some examples of which are given above.
  • Compliance with law or regulation– we may use your personal information as necessary to comply with applicable law / regulation.

 

  1. How we share information with third parties

 

We do not sell or rent your personal information to third-parties. We may share your personal information with third parties, only to the extent necessary to run our organisation, provide a service to you, comply with the law, enforce our legal rights or because you have provided consent. This may include the following.

  • Third party agents/suppliers or contractors, in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, website hosting, IT and communications service providers.
  • Third parties relevant to the services that we provide.
  • To the extent required by law, regulation or court order, for example, if we are under a duty to disclose your personal information in order to comply with any legal obligation.
  • Where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process.

 

  1. Links to other websites

 

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

  1. Keeping your information and information security

 

How long we hold your personal information for will vary and will depend principally on:

  • the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose, and
  • legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.

We will ensure that the personal information that we hold is subject to appropriate security measures.

 

  1. Data Retention and Disposal

 

We do not store personal information on our systems, unless the data subject has given express consent. Where we are provided with personal data, for example in the performance of a contract, we will destroy that data and close our file at the conclusion of the contract, when our fees have been paid and a receipt issued. In any event we will not keep data longer than is legitimately required for the performance of our contract or longer than six years.

 

  1. Cookies

 

A cookie is a piece of data stored on a user’s hard drive containing information about the user. The information below explains the cookies we use on our website and why we use them:

  • Google Analytics Cookies: we use these cookies to collect information about how visitors use our website, including details of the site where the visitor has come from and the total number of times a visitor has been to our website. We use the information to improve our website and enhance the experience of its visitors.

You can enable or disable cookies by modifying the settings in your browser. You can find out how to do this, and find more information on cookies, at: www.allaboutcookies.org.

 

  1. Your Choices and Rights

 

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at: info@williamstowe.co.uk if you wish to make a request.

 

  1. Changes to our Privacy Policy

 

This privacy policy may change from time to time in-line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

 

  1. How to contact us

 

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us. You can do this by writing to us at: info@williamstowe.co.uk or by post to: Williamstowe Limited, Clevedale, The Shallows, Saltford BS31 3EX

 

  1. Further information

 

ICO website: https://www.ico.org.uk

www.allaboutcookies.org